Prices

Prices & Shipping Rates

• Shipping is not included: Product prices displayed on the website do not include shipping fees.
• Based on carrier rates: Shipping costs are calculated based on the official rates applied by our shipping carriers, which depend on your delivery address, as well as the total weight and volume of your order.
• Mandatory tracked shipping: Although shipping fees with major carriers can be expensive, especially for certain remote or international destinations, the seller will not ship orders using alternative, untracked methods under any circumstances, even upon express customer request. There are no alternative or lower-cost shipping options available beyond those displayed.
• Shown before payment: The exact shipping cost will be clearly displayed in your order summary before you proceed to the final payment stage.
• Ex Works option (Self-Collection): Alternatively, customers may opt for an Ex Works delivery (Franco Fabbrica) by selecting the dedicated collection option at checkout. In this case, no shipping fees will be charged by the seller, and the customer is responsible for organizing the package pickup. Collection can be done personally, via an authorized representative, or through a customer-appointed shipping carrier directly at the manufacturer's headquarters: via Cabriolo 50A, 43036 Fidenza (Parma), Italy.

Prices & VAT (Value Added Tax)

• Tax Calculation: Depending on your country and browsing location, product prices may be displayed as tax-inclusive, or the correct VAT rate of your destination country will be automatically calculated and added to your total at checkout.
• Business EU VAT-Registered Customers (B2B): If you are purchasing on behalf of a company registered within the EU (outside of Italy) with a valid VAT number, you can claim VAT exemption. Please register a Company Account and enter your business data along with your EU VAT number. Once logged into your professional account, your shopping cart will apply the VAT exemption according to intra-EU rules.

Non-EU Customers (International Exports - e.g., UK, USA)

• Local Taxes & Duties: If you are purchasing from outside the European Union, no Italian or EU VAT will be charged. However, import duties and local taxes may apply upon arrival and are the sole responsibility of the customer.
• Customs Processing: The shipping carrier will process the import clearance at your destination country's customs and will inform you directly of the exact duty and tax amount you need to pay.
• Regulations & Variables: Import regulations and charges are set by your local customs authority and depend on the type of goods, origin, and total value. The seller cannot provide an exact estimate of these costs as they vary frequently.
• Important Warning on Refusing Delivery: If you refuse to pay the customs duties, the carrier may return the product to us. In this scenario, you will be charged for the two-way shipping costs (original shipping + return shipping) along with any extra administrative fees incurred. If a reimbursement is requested, this total amount will be strictly deducted from your refund.
• Recommendation: To avoid this situation, we strongly advise never refusing a delivery due to customs charges. If you have any doubts, we highly recommend contacting your country's customs office to check the expected import duties before placing your order.